Sunrise Alex

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Sunrise Alex

Postby Puma » 17 Sep 2018, 17:22

Hi, I have a 2 year old Sunrise Alex and the batteries are gone, I know Tanya do 70ah Mk batteries but for the hell I cannot find out how to gain access, called GS he is not sure, called technical at sunrise and they don’t know and are going to call Holland where they are made to ask??? Ffs does anyone know please
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Re: Sunrise Alex

Postby Puma » 17 Sep 2018, 17:24

Access to the batteries!!
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Re: Sunrise Alex

Postby Burgerman » 17 Sep 2018, 17:40

Seriously, how hard can it be? Begin undoing stuff.
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Re: Sunrise Alex

Postby FourLions » 17 Sep 2018, 17:48

Loving my Quickie F55s every day i use it :)
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Re: Sunrise Alex

Postby Puma » 17 Sep 2018, 18:07

Yes thanks but it does not tell you how to access it!!
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Re: Sunrise Alex

Postby Puma » 17 Sep 2018, 18:11

[img]https://ibb.co/kTVtHK
https://ibb.co/mzaScK[/img]
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Re: Sunrise Alex

Postby Puma » 17 Sep 2018, 18:15

Ignoring the manual do you think if I undo those suspension arms and the Allen screws that hold the back plate on and the batteries slide out of back?
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Re: Sunrise Alex

Postby woodygb » 17 Sep 2018, 18:22

Why not do it as shown in the manual?

Page 24 ....

According to the manual they are accessed by lifting up the seat base...
An expert is a person who has made all the mistakes that can be made in a very narrow field.
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Re: Sunrise Alex

Postby FourLions » 17 Sep 2018, 18:37

First thing to do read this 5.
Maintenance tasks & adjustments
5.1.
General preparations for maintenance.

Then go to 5.2.9.
Replace the batteries
Loving my Quickie F55s every day i use it :)
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Re: Sunrise Alex

Postby rover220 » 17 Sep 2018, 19:24

front cover comes off then there are 2 l shaped pins that lock the front of the seat down. remove these pins then lift seat back, be careful as there is no locking mechanism to keep seat back.
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Re: Sunrise Alex

Postby Puma » 17 Sep 2018, 20:02

I have tilt in space and lift and looks nothing like the diagram ‘! That’s my point they are saying go in from back...
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Re: Sunrise Alex

Postby Puma » 17 Sep 2018, 20:03

rover220 wrote:front cover comes off then there are 2 l shaped pins that lock the front of the seat down. remove these pins then lift seat back, be careful as there is no locking mechanism to keep seat back.
.

Sounds best!
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Re: Sunrise Alex

Postby Puma » 19 Sep 2018, 10:38

woodygb wrote:Why not do it as shown in the manual?

Page 24 ....

According to the manual they are accessed by lifting up the seat base...

Because the people who wrote the manual including p24 gave me the following message that I have copied below

https://ibb.co/mQdLme
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Re: Sunrise Alex

Postby Burgerman » 19 Sep 2018, 10:47

:clap

All you people still believe in "experts" and that the chair manufacturers actually understand things dont you! :lol:

I gave that up 20 years ago, after speaking to all the best "experts" they could dig up. They all know a little bit about some part. Nobody knows what you want to know.
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Re: Sunrise Alex

Postby Puma » 19 Sep 2018, 10:58

No, all that I wanted was a simple clear description on how to gain access to the batteries! You must realise that not everyone has the ability to read diagrams or mechanical procedures that you can!
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Re: Sunrise Alex

Postby Burgerman » 19 Sep 2018, 11:10

And they didnt know any more than you did. As I am trying to explain for years. The manufacturers are all drive a desk. Best bet, start undoing the obvious, pull off panels, etc. Then you know more than the "experts" do, without wasting a call!
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Re: Sunrise Alex

Postby rover220 » 19 Sep 2018, 19:37

Burgerman wrote:And they didnt know any more than you did. As I am trying to explain for years. The manufacturers are all drive a desk. Best bet, start undoing the obvious, pull off panels, etc. Then you know more than the "experts" do, without wasting a call!


ive told him how to do it.
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Re: Sunrise Alex

Postby Burgerman » 19 Sep 2018, 19:46

Yes. I saw that. I was actually refering to calling a desk jockey at the manufacturers. I never found out anything useful doing this.
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Re: Sunrise Alex

Postby Burgerman » 19 Sep 2018, 19:48

Puma wrote:
woodygb wrote:Why not do it as shown in the manual?

Page 24 ....

According to the manual they are accessed by lifting up the seat base...

Because the people who wrote the manual including p24 gave me the following message that I have copied below

https://ibb.co/mQdLme



I was refering to this specifically!!! Follow link... You couldnt make it up.
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Re: Sunrise Alex

Postby Burgerman » 19 Sep 2018, 19:49

Puma wrote:
woodygb wrote:Why not do it as shown in the manual?

Page 24 ....

According to the manual they are accessed by lifting up the seat base...

Because the people who wrote the manual including p24 gave me the following message that I have copied below

https://ibb.co/mQdLme



I was refering to this specifically!!! Follow link... You couldnt make it up. desk jockeys.
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Re: Sunrise Alex

Postby rover220 » 19 Sep 2018, 19:54

Burgerman wrote:
Puma wrote:
woodygb wrote:Why not do it as shown in the manual?

Page 24 ....

According to the manual they are accessed by lifting up the seat base...

Because the people who wrote the manual including p24 gave me the following message that I have copied below

https://ibb.co/mQdLme



I was refering to this specifically!!! Follow link... You couldnt make it up. desk jockeys.


thats most amusing, sunrise in this country know very little about the handicare products they bought nearly 2 years ago now.
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Re: Sunrise Alex

Postby Burgerman » 19 Sep 2018, 20:05

Not even how to access the battery! :lol:

Not a lot of use asking any technical questions then... banghead
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Re: Sunrise Alex

Postby steves1977uk » 19 Sep 2018, 22:08

Sunrise should hire these... :mrgreen:

Image

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